Pricing overview
OneLogin's pricing model is structured for enterprise clients, focusing on custom solutions rather than publicly listed fixed-price tiers. This approach allows OneLogin to tailor its offerings to the specific security and identity management requirements of large organizations, which often involve complex integrations and a high volume of users. The core components influencing the final cost typically include the number of unique users requiring access, the specific identity and access management (IAM) features implemented (e.g., Single Sign-On, Multi-Factor Authentication, advanced reporting), and the level of support and professional services desired. Because of this customization, initial engagement with OneLogin's sales team is required to obtain a detailed quote relevant to a specific organizational context. This model contrasts with some other API providers who offer public, self-service pricing tiers based on usage metrics like API calls or data volume, as seen with services like Stripe's transaction-based pricing or Twilio's pay-as-you-go model for communication APIs.
The customization aims to align the cost directly with the value proposition for large-scale deployments, where identity management is a critical infrastructure component. Factors such as the number of applications to integrate with SSO, compliance requirements (e.g., HIPAA, GDPR), and the need for advanced identity lifecycle management features contribute to the overall pricing structure. Organizations considering OneLogin should prepare for a consultative sales process to define their needs and receive a tailored proposal.
Plans and tiers
OneLogin offers several product editions that serve as frameworks for their custom pricing, each building upon the capabilities of the previous one. While specific pricing figures are not publicly disclosed, the editions outline the feature sets available. These editions are designed to cater to varying levels of organizational complexity and security demands. The general structure typically includes:
- Starter Edition: Focuses on foundational Single Sign-On (SSO) and Multi-Factor Authentication (MFA) capabilities, suitable for organizations beginning to centralize identity management.
- Professional Edition: Expands on the Starter Edition by adding features like advanced user provisioning, directory integration, and enhanced security policies, addressing more comprehensive identity lifecycle management needs.
- Enterprise Edition: Provides the full suite of OneLogin's capabilities, including advanced access management, real-time analytics, delegated administration, and integrations with a broader ecosystem of enterprise applications. This tier is typically for large organizations with complex identity governance requirements.
- Unlimited Edition: Often includes all Enterprise features plus premium support, dedicated account management, and potentially custom integrations or professional services for highly specialized deployments.
Organizations should consult the OneLogin pricing page for an overview of the features included in each edition, though specific pricing remains custom. The differentiation between editions primarily revolves around the depth of features for user lifecycle management, the granularity of access controls, the breadth of application integrations, and the level of support and reporting capabilities.
Below is a conceptual table illustrating the typical progression of OneLogin's editions, based on publicly available feature descriptions:
| Plan Edition | Key Features | Best For |
|---|---|---|
| Starter | SSO & MFA essentials, basic user provisioning, limited app integrations. | Small to medium businesses initiating IAM centralization. |
| Professional | All Starter features, plus advanced user provisioning, directory integration, enhanced security policies, standard reporting. | Growing organizations needing more robust identity lifecycle management. |
| Enterprise | All Professional features, plus advanced access management, real-time analytics, delegated administration, full integration ecosystem, compliance reporting. | Large enterprises with complex identity governance and security requirements. |
| Unlimited | All Enterprise features, plus premium support, dedicated account management, custom integrations. | Organizations with highly specialized needs and requiring white-glove service. |
Free tier and limits
OneLogin does not offer a perpetual free tier for its full identity and access management platform. Instead, enterprises and potential customers can access a free trial. This trial provides full access to OneLogin's features for a limited period, allowing organizations to evaluate the platform's capabilities with their specific applications and user base without an upfront financial commitment. The duration of the free trial and the scope of features available during this period are typically determined during the initial consultation with OneLogin's sales team.
The purpose of the free trial is to enable prospective clients to conduct a proof-of-concept (POC) or pilot program, integrating OneLogin into their existing IT infrastructure. This hands-on experience allows them to assess the platform's suitability for their needs, evaluate its user experience, and test its integration capabilities with their core applications and directories. Unlike some API services that offer a limited free tier based on usage (e.g., Cloudflare's Workers free tier for serverless functions), OneLogin's trial is a time-bound evaluation period of the complete product.
During the free trial, organizations can typically:
- Integrate a set number of applications for SSO.
- Enroll a specified number of users to test MFA.
- Experiment with user provisioning and directory synchronization.
- Access core administrative features and reporting.
The exact limits and scope of the trial are negotiated or provided upon registration. After the trial period concludes, organizations must transition to a paid custom plan to continue using the service. This model reflects OneLogin's focus on enterprise sales cycles, where solution validation is a key step before procurement.
Real-world cost examples
Due to OneLogin's custom enterprise pricing model, publishing specific real-world cost examples is challenging, as each implementation is unique. However, we can outline hypothetical scenarios to illustrate how cost factors might influence a quote:
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Small-to-Medium Enterprise (SME) Scenario: Basic IAM
- Organization Size: 250 employees.
- Needs: Centralized SSO for 10 common cloud applications (e.g., Salesforce, Notion, Google Workspace), basic MFA for all users, simple user provisioning from existing Active Directory.
- Likely Edition: Starter or Professional.
- Cost Drivers: User count (250), number of integrated applications (10), need for basic directory sync.
- Hypothetical Impact: This scenario would likely fall into the lower end of OneLogin's enterprise pricing spectrum, as it leverages fundamental features. The cost would be primarily driven by the per-user licensing, with some consideration for the number of application connectors.
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Large Enterprise Scenario: Comprehensive IAM
- Organization Size: 5,000 employees across multiple global offices.
- Needs: SSO for 100+ cloud and on-premises applications, adaptive MFA, advanced identity lifecycle management (automated provisioning/deprovisioning across multiple HR systems and directories), privileged access management, extensive security reporting and analytics, integration with SIEM tools, dedicated support.
- Likely Edition: Enterprise or Unlimited.
- Cost Drivers: High user count (5,000), large number of complex application integrations (100+), advanced features like adaptive MFA and comprehensive lifecycle management, enterprise-grade support.
- Hypothetical Impact: This scenario would represent a significant investment. The cost would scale with the user count but also be heavily influenced by the complexity of integrations, the advanced feature set required for compliance and security, and the premium support services. This might involve additional costs for professional services during deployment.
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Regulated Industry Scenario: Enhanced Compliance and Security
- Organization Size: 1,500 employees in a financial services firm.
- Needs: All features of the Large Enterprise scenario, plus strict compliance reporting (e.g., SOC 2 Type II, ISO 27001), granular access policies for sensitive data, audit trails, and specialized integrations with industry-specific applications.
- Likely Edition: Enterprise or Unlimited.
- Cost Drivers: User count (1,500), need for specific compliance features, increased demand for auditability and granular controls, potentially more custom integration work.
- Hypothetical Impact: While the user count is lower than the previous example, the specialized requirements for compliance and enhanced security features would drive the cost upward. The need for robust auditing and reporting, often bundled into higher-tier editions, would be a significant factor.
These examples illustrate that OneLogin's pricing is not merely per-user but a holistic calculation based on the functional breadth and depth required by the organization. Prospective clients are encouraged to engage directly with OneLogin to define their specific requirements for an accurate quotation.
How the pricing compares
OneLogin operates within the highly competitive identity and access management (IAM) market, with key alternatives including Okta, Azure Active Directory, and Ping Identity. While all these providers offer robust IAM solutions, their pricing models and target audiences can differ, influencing comparative cost analyses.
- OneLogin vs. Okta: Both OneLogin and Okta primarily target enterprise customers with custom pricing models. Okta also offers various product editions (e.g., Workforce Identity, Customer Identity) with feature sets similar to OneLogin's tiers. Organizations often find that both platforms require a direct sales engagement for a quote. The competitive landscape between them often comes down to feature parity, ecosystem integrations, and specific enterprise requirements rather than a significant difference in pricing approach. Okta's pricing can also be influenced by factors such as the number of applications, user count, and specific advanced features like lifecycle management or API access management.
- OneLogin vs. Azure Active Directory (AAD): Azure Active Directory (now Microsoft Entra ID) offers a more tiered and sometimes publicly transparent pricing model, especially for its basic and premium versions. AAD has a widespread presence, particularly in organizations already using Microsoft's cloud services. Its Free and Basic tiers provide fundamental identity services, while Premium P1 and P2 tiers offer advanced features like conditional access, identity protection, and privileged identity management. For organizations deeply invested in the Microsoft ecosystem, AAD might appear more cost-effective due to existing licensing agreements or bundled services. OneLogin's strength often lies in its vendor-agnostic approach to integrating various cloud and on-premises applications, which can be a differentiator for mixed-IT environments. Pricing for AAD is often per-user per month, with different rates for the premium tiers.
- OneLogin vs. Ping Identity: Ping Identity also focuses on enterprise IAM, often with a strong emphasis on complex, hybrid IT environments and customer identity and access management (CIAM). Like OneLogin, Ping Identity typically employs a custom pricing model based on customer needs, user count, and required product modules (e.g., PingFederate, PingAccess, PingDirectory). The comparison often involves a detailed feature-by-feature and integration-by-integration analysis, as both providers cater to similar large-scale, security-conscious clients. Their pricing structures are similarly tailored, requiring direct engagement for specific quotes.
In summary, OneLogin's custom enterprise pricing aligns it closely with competitors like Okta and Ping Identity, where solutions are tailored to complex organizational needs. Azure Active Directory offers a more granular, sometimes public, tiered pricing structure, which can be advantageous for Microsoft-centric organizations but may require additional solutions for broader, non-Microsoft application ecosystems. The final cost comparison largely depends on an organization's specific feature requirements, user volume, existing infrastructure, and the level of professional services and support needed during implementation and ongoing operations.