Rappi Pricing: Custom Enterprise & Partner Models (2026)

Pricing overview

Rappi's pricing structure is designed for business-to-business (B2B) engagements, specifically for merchants, restaurants, and other enterprises that integrate with its on-demand delivery and logistics platform across Latin America. Unlike many API providers that offer tiered, self-service pricing models, Rappi's approach is based on custom enterprise agreements. This means that specific costs are determined through direct negotiation, taking into account the partner's business volume, the scope of services required, and the particular market in which they operate.

The core of Rappi's revenue model for partners typically involves a commission-based system. Merchants pay a percentage of the value of each order fulfilled through the Rappi platform. Additional fees may apply for specific services, such as payment processing, advertising within the Rappi app, or enhanced logistics support. The Rappi API itself is primarily a tool for partners to manage orders, synchronize catalogs, and track deliveries, and its access is generally bundled within these larger partnership agreements rather than being licensed as a standalone product based on API call volume.

For a detailed overview of the technical integration aspects, interested parties can consult the Rappi API documentation, which outlines the available endpoints and data models for partners.

Plans and tiers

Rappi does not publish distinct plans or pricing tiers in the way a typical SaaS API provider might. Instead, its model is best understood as a flexible, bespoke system negotiated directly with each partner. While there are no official 'Basic,' 'Pro,' or 'Enterprise' tiers with fixed prices, the terms of a Rappi partnership agreement can vary significantly based on several factors:

• Merchant Type and Size: Large retail chains or grocery stores with high order volumes may negotiate different commission rates and service agreements compared to independent restaurants or smaller local businesses.
• Service Scope: Partners utilizing a broader range of Rappi's services, such as RappiPay integration, extensive marketing campaigns, or complex last-mile logistics solutions, will have agreements tailored to these expanded requirements.
• Geographic Market: Commission rates and associated fees can differ based on the specific country and even city within Latin America, reflecting local market dynamics, operational costs, and competitive landscapes.
• Integration Complexity: The level of technical support and custom development required for platform integration can also influence the overall cost structure.

Generally, a Rappi partnership agreement will outline:

• Commission Rate: A percentage of the sales value for orders placed through Rappi.
• Payment Processing Fees: Costs associated with handling customer payments.
• Delivery Fees: How delivery costs are shared or passed on to the customer/merchant.
• Onboarding Fees: Potential one-time charges for initial setup and integration support.
• Marketing and Visibility Services: Optional fees for promotional features within the Rappi application.

Partners are encouraged to contact Rappi directly to discuss their specific needs and obtain a customized proposal. The Rappi official homepage provides contact information for business inquiries.

Free tier and limits

Rappi does not offer a publicly available free tier for its API or platform services. Access to the Rappi API and its associated delivery network is contingent upon establishing a formal partnership. This model aligns with Rappi's operational focus on enabling commercial transactions and logistics for businesses, where the primary value proposition is the fulfillment of orders rather than providing free developer tools for general use.

Potential partners are generally expected to commit to a commercial relationship from the outset. While initial consultations and discussions about integration capabilities may occur without charge, full API access and the ability to process live orders are part of a paid service agreement. There are no published limits on API calls or data transfer that would typically be associated with a free tier, as these are managed within the scope of each custom enterprise agreement.

For developers or businesses interested in exploring Rappi's integration capabilities without a formal commitment, reviewing the Rappi API documentation is the recommended first step. This resource provides technical specifications and integration guides.

Real-world cost examples

Given Rappi's custom enterprise pricing model, specific public examples of costs are not available. However, based on common practices in the on-demand delivery sector, we can illustrate hypothetical scenarios:

1. Small Restaurant Partner: An independent restaurant in Bogotá using Rappi for food delivery might pay a commission rate between 20% and 30% per order. If the average order value is $15 and the restaurant processes 100 orders per week through Rappi, the weekly commission would range from $300 to $450. Additional fees for payment processing (e.g., 2-3% per transaction) and optional advertising within the Rappi app would be extra. This scenario is typical for local businesses leveraging Rappi's existing customer base and delivery infrastructure.

2. Large Grocery Chain Integration: A national grocery chain integrating Rappi's logistics into its existing e-commerce platform across multiple cities might negotiate a lower commission rate per order, potentially in the 10% to 18% range, due to higher volume commitments. They might also pay a fixed monthly or annual integration fee for dedicated technical support and custom API development. For instance, if they process 5,000 orders weekly with an average value of $50, a 12% commission would amount to $30,000 weekly, plus any fixed integration or payment processing fees. This model emphasizes Rappi as a logistics and last-mile fulfillment partner.

3. E-commerce Platform for Specialty Goods: An online retailer selling specialty products that requires Rappi for expedited local delivery might have a different fee structure. This could involve a per-delivery charge based on distance and package size, alongside a smaller commission on sales. For example, a base delivery fee of $3-$5 per order, plus a 5% commission. If they fulfill 200 orders per week with an average value of $30, this could mean $600-$1000 in delivery fees and an additional $300 in commissions weekly.

These examples are illustrative and actual costs would be determined through direct negotiation with Rappi's sales and partnership teams. Factors such as contract duration, exclusivity clauses, and marketing support also influence the final terms.

How the pricing compares

When comparing Rappi's pricing, its custom enterprise model stands in contrast to some alternatives that may offer more transparent, publicly advertised pricing tiers. Competitors in the on-demand delivery and logistics space, particularly those operating in Latin America, often employ similar commission-based models for merchants.

For example, Uber Eats, another major player, typically charges restaurants a commission rate ranging from 15% to 30%, depending on the level of service (e.g., self-delivery vs. full Uber Eats delivery). Similarly, PedidosYa, prominent in several Latin American markets, also operates on a commission basis, with rates that can vary by region and merchant type. The specific percentages charged by these platforms are often subject to individual negotiation and market conditions, reflecting the competitive nature of the sector.

The absence of a public free tier for Rappi's API is consistent with many enterprise-focused logistics APIs, where the value is in the integrated service rather than standalone API access. In comparison, some API providers in adjacent fields, such as payment gateways like Stripe's API documentation or communication platforms like Twilio's API documentation, offer free tiers or pay-as-you-go models for developers to test and integrate before scaling commercially. However, these are different service categories.

Key differentiating factors when comparing Rappi's pricing with alternatives include:

• Regional Focus: Rappi's deep penetration and specific operational efficiencies in Latin American markets can sometimes translate into competitive local pricing or superior service in those regions.
• Service Breadth: Rappi offers a wider range of services beyond just food delivery, including groceries, pharmacy, and financial services (RappiPay), which can lead to bundled pricing advantages for partners needing multiple solutions.
• Negotiation Leverage: Larger enterprises or those with significant order volumes may find more favorable terms through direct negotiation with Rappi compared to platforms with more rigid pricing structures.

Ultimately, the 'best' pricing depends on the specific needs, volume, and geographic presence of the integrating business. Direct engagement with Rappi and its competitors is necessary to obtain precise quotes and compare terms tailored to individual business requirements.

Comparison Table (Illustrative)