Pricing overview

Shippo's pricing structure combines a monthly subscription fee with a per-label charge, designed to scale with shipping volume. The platform aims to provide access to discounted shipping rates from multiple carriers, which are then passed on to its users. This hybrid model allows businesses to choose a plan that aligns with their operational scale, from small startups to large enterprises processing thousands of shipments monthly. The per-label fee decreases as the volume of labels generated increases, incentivizing higher usage within the platform's ecosystem. Specific carrier rates are integrated and presented through the Shippo API or dashboard, allowing users to compare costs across providers like USPS, UPS, FedEx, and DHL. Access to these negotiated rates is a core component of Shippo's value proposition, as detailed on their official pricing page. Users are responsible for the actual shipping costs charged by carriers, in addition to Shippo's platform fees.

The pricing tiers are differentiated not only by monthly fees and per-label rates but also by included features. Higher-tier plans typically offer advanced analytics, dedicated support, branded tracking pages, and access to return labels. For businesses with fluctuating shipping needs, the free tier provides a scalable entry point, allowing users to pay only for the labels they create, while still benefiting from Shippo's integrated carrier network. The platform aims to simplify the process of comparing shipping options and generating labels, reducing manual effort and potentially lowering overall shipping expenditures for businesses.

Plans and tiers

Shippo offers several plans designed to accommodate varying business sizes and shipping volumes. Each plan includes access to the Shippo API, integrations with e-commerce platforms, and discounted carrier rates. The primary differentiators between plans are the monthly subscription cost, the per-label fee, and the availability of advanced features.

Plan Monthly Price Per-Label Fee Key Features & Limits Best For
Free $0 $0.05 per label Access to discounted carrier rates, basic integrations. No monthly commitment. Very low volume shippers, new businesses, testing Shippo features.
Starter $10 $0.05 per label (for first 100 labels)
$0.04 per label (101-500 labels)
$0.03 per label (501+ labels)
Includes Free plan features, branded tracking pages, up to 3 users. Small businesses, growing e-commerce stores with moderate shipping volumes.
Professional $25 $0.02 per label (for first 1,000 labels)
$0.015 per label (1,001-5,000 labels)
$0.01 per label (5,001+ labels)
Includes Starter features, advanced reporting, dedicated account manager, unlimited users. Medium to large e-commerce businesses requiring detailed analytics and support.
Premier Custom Negotiated Enterprise features, custom integrations, white-label options, priority support, API rate limit increases. Large enterprises, high-volume shippers, complex logistics operations.

Customers can upgrade or downgrade their plans as their shipping needs evolve. Each plan provides access to Shippo's extensive network of over 85 global carriers, including USPS, UPS, FedEx, and DHL Express, as highlighted by external sources reviewing shipping API capabilities. The per-label fees are charged in addition to the actual postage costs, which are directly paid to the respective carriers.

Free tier and limits

Shippo's Free plan offers a zero-monthly-fee entry point for users to access its shipping label creation and rate comparison tools. This plan is particularly suited for individuals or businesses with intermittent or very low shipping volumes. Under the Free plan, users pay a flat rate of $0.05 per shipping label generated through the Shippo platform. This per-label fee is separate from the actual postage cost charged by the carrier, which users must also cover.

Key features available with the Free tier include:

  • Access to Shippo's negotiated discounted shipping rates from various carriers.
  • Ability to connect personal carrier accounts (e.g., UPS, FedEx) to utilize existing rates.
  • Basic tracking functionality for shipments.
  • Integration with major e-commerce platforms like Shopify, WooCommerce, and Magento.
  • API access for programmatic label creation and rate retrieval.

The primary limitation of the Free plan, beyond the consistent per-label fee, is the absence of advanced features found in paid tiers. These include branded tracking pages, advanced analytics, multi-user support, and dedicated account management. For businesses that begin to scale or require more sophisticated tools for their shipping operations, upgrading to a Starter or Professional plan becomes necessary to reduce per-label costs and unlock additional functionality. The Shippo documentation provides comprehensive details on getting started with the API for all plan types.

Real-world cost examples

To illustrate Shippo's pricing, consider a few common scenarios:

  1. Scenario A: Small E-commerce Startup (50 labels/month)
    • Plan: Free
    • Monthly Subscription: $0
    • Per-Label Fee: 50 labels * $0.05/label = $2.50
    • Total Shippo Cost: $2.50/month (plus carrier postage)
    • Analysis: This scenario demonstrates the cost-effectiveness of the Free plan for very low-volume shippers who primarily need access to discounted rates and basic label generation.
  2. Scenario B: Growing Online Retailer (300 labels/month)
    • Plan: Starter ($10/month)
    • Monthly Subscription: $10
    • Per-Label Fee:
      100 labels * $0.05/label = $5.00
      200 labels * $0.04/label = $8.00
      Total Label Fee: $13.00
    • Total Shippo Cost: $10 (subscription) + $13.00 (labels) = $23.00/month (plus carrier postage)
    • Analysis: For a business shipping 300 parcels, the Starter plan's tiered per-label fees reduce the average cost per label compared to the Free plan, while also providing branded tracking and multi-user support.
  3. Scenario C: Medium-Sized E-commerce Business (2,000 labels/month)
    • Plan: Professional ($25/month)
    • Monthly Subscription: $25
    • Per-Label Fee:
      1,000 labels * $0.02/label = $20.00
      1,000 labels * $0.015/label = $15.00
      Total Label Fee: $35.00
    • Total Shippo Cost: $25 (subscription) + $35.00 (labels) = $60.00/month (plus carrier postage)
    • Analysis: The Professional plan offers significant per-label fee reductions for higher volumes, making it cost-effective for businesses processing thousands of shipments. The added features like advanced reporting and dedicated support also provide value.
  4. Scenario D: High-Volume Enterprise (10,000 labels/month)
    • Plan: Premier (Custom)
    • Monthly Subscription: Negotiated
    • Per-Label Fee: Negotiated (likely below $0.01 per label)
    • Total Shippo Cost: Varies significantly based on negotiation (plus carrier postage)
    • Analysis: Premier plans are tailored for large operations, providing the lowest per-label fees and custom solutions, including white-label options and priority support, essential for complex logistics.

These examples highlight how Shippo's tiered pricing model adjusts based on shipping volume, with the average cost per label decreasing as a business moves to higher plans and processes more shipments. The critical consideration remains the separate cost of postage, which is not included in Shippo's platform fees.

How the pricing compares

When evaluating Shippo's pricing, it is useful to compare it against alternative shipping API providers such as EasyPost and ShipEngine. While all three platforms offer similar core functionalities—multi-carrier rate shopping, label creation, and tracking—their pricing models can differ in structure and specific costs.

  • EasyPost: EasyPost generally follows a per-label pricing model, similar to Shippo, but with different tiers and volume discounts. They often have a flat per-label fee for a certain volume, with rates decreasing at higher volumes. EasyPost also offers a free tier for developers with a limited number of free labels per month before per-label fees apply. For instance, their developer plan may include 25,000 requests per month for free, with subsequent charges. This can be more attractive for very high-volume users who benefit from a higher free threshold or different volume breakpoints.
  • ShipEngine: ShipEngine, a product of Auctane (the parent company of Stamps.com), typically uses a subscription-based model that includes a certain number of labels per month. Beyond this allocation, users pay per extra label. This contrasts with Shippo's model, where per-label fees are almost always incurred on top of a base subscription (except for the truly Free plan). ShipEngine's pricing can be advantageous for users whose shipping volumes fall consistently within a specific monthly label allowance, potentially offering a more predictable monthly cost for a defined usage range. Their focus is often on enterprise-level solutions, which may involve custom pricing structures that begin at higher monthly commitments.
  • Stamps.com: Stamps.com, while not strictly an API-first solution like Shippo, EasyPost, or ShipEngine, serves a similar market for small to medium businesses needing shipping solutions. Its pricing is typically a monthly subscription fee (e.g., $19.99 per month for a basic plan) that includes access to discounted USPS rates and features like label printing and mailing services. Stamps.com does not typically charge per-label fees on top of the subscription for standard usage, making it potentially more straightforward for businesses shipping exclusively with USPS or FedEx through their platform, but less flexible for multi-carrier optimization or programmatic API control.

Shippo's hybrid model (subscription + per-label) provides flexibility, allowing businesses to access lower per-label costs as they scale, while still offering a free entry point. The choice between Shippo, EasyPost, ShipEngine, or Stamps.com often depends on specific factors such as anticipated shipping volume, preference for subscription-inclusive labels versus pure per-label fees, the need for API-driven automation, and the required carrier network and advanced features. Businesses needing extensive custom integrations and white-label solutions at very high volumes might find the custom enterprise plans of all providers competitive, requiring direct negotiation.