Pricing overview

SignRequest utilizes a subscription-based pricing model structured around user count and feature sets. The service offers a free tier for individual users with limited document needs, alongside paid plans designed for small businesses, teams, and enterprises requiring more extensive functionality and higher document volumes. All paid plans include access to the SignRequest API, enabling integration of e-signature capabilities into custom applications and workflows (SignRequest Pricing Page).

Pricing is typically calculated on a per-user basis, with discounts often applied for annual billing commitments. The core differentiation between tiers lies in the number of documents allowed per month, advanced features such as branding, team functionalities, and integrations, and dedicated support options. Organizations can select a plan that aligns with their operational scale and specific e-signature requirements, from basic document signing to complex workflow automation.

The API itself is accessible across all paid plans, meaning the cost for API usage is embedded within the chosen subscription tier rather than being a separate transactional fee per API call or signature. This model can simplify budgeting for developers and technical buyers who aim to embed e-signature functionality without incurring variable API costs beyond their user subscriptions (SignRequest API Documentation).

Plans and tiers

SignRequest offers several distinct plans tailored to different user requirements and organizational sizes. These plans scale in terms of features, document allowances, and pricing:

  • Free: Designed for individual users or those with minimal e-signature needs.
  • Professional: Aimed at individuals and small teams requiring more documents and access to core professional features.
  • Business: Suitable for growing businesses and teams needing advanced features, team management, and increased integration capabilities.
  • Enterprise: Customized solutions for large organizations with specific compliance, security, and integration requirements.

The following table provides a comparison of SignRequest's primary plans, highlighting key features and pricing structures:

Plan Price (billed annually) Key Limits / Features Best For
Free $0 Up to 10 documents/month, 1 user, basic e-signatures. Individuals with occasional signing needs.
Professional $7 per user/month Unlimited documents, 1 user minimum, API access, templates, reminders, audit trail. Individuals and small teams needing frequent e-signatures and API integration.
Business $12 per user/month Unlimited documents, 3 users minimum, all Professional features plus team functionality, branding, advanced integrations. Growing businesses and teams requiring collaborative e-signature workflows.
Enterprise Custom pricing Custom document limits, advanced security, SSO, dedicated support, custom integrations, white-labeling. Large organizations with complex compliance and integration demands.

Prices listed for Professional and Business plans reflect annual billing. Monthly billing options are typically available at a higher per-user cost (SignRequest Pricing Page). The Enterprise plan requires direct contact with SignRequest's sales team to obtain a custom quote based on an organization's specific needs.

Free tier and limits

SignRequest offers a free tier designed for individual users or those with minimal e-signature requirements. This free plan allows users to send up to 10 documents per month. It includes basic e-signature functionality, secure document handling, and a standard audit trail for signed documents. The free tier does not include access to advanced features such as team functionalities, custom branding, or extensive integrations available in paid plans.

The primary limitation of the free tier is the monthly document allowance. Once the 10-document limit is reached within a billing cycle, users must either wait for the next cycle or upgrade to a paid plan to continue sending documents. While suitable for occasional personal use, the free tier is generally not sufficient for businesses or developers looking to integrate e-signatures into applications due to its restrictive volume and lack of advanced features (SignRequest Pricing Page). For developers, even basic API access to facilitate embedding signatures is typically a feature of paid plans, making the free tier less relevant for API-driven use cases.

Real-world cost examples

Understanding SignRequest's pricing involves considering the number of users and the specific features required. Here are several real-world cost examples based on different organizational profiles:

  1. Small Business with Occasional E-signatures:
    A small real estate agency with 3 agents needs to send approximately 50 documents per month. They require basic e-signature capabilities and a centralized platform for their team. The SignRequest Business plan, which starts at 3 users, would be suitable. At $12 per user/month (billed annually), the cost for 3 users would be 3 users * $12/user/month = $36 per month, totaling $432 annually. This plan provides unlimited documents and team management features necessary for their operations.

  2. Freelance Developer Integrating E-signatures:
    A freelance developer building a client portal needs to integrate e-signature functionality for contracts. They anticipate sending around 20-30 documents per month and require API access. The SignRequest Professional plan, at $7 per user/month (billed annually), would be appropriate. This plan allows for unlimited documents and includes API access, costing $7 per month, or $84 annually. This covers their API integration needs without per-signature fees.

  3. Medium-Sized HR Department:
    An HR department in a medium-sized company has 10 users who frequently send offer letters, onboarding documents, and policy acknowledgments, totaling hundreds of documents monthly. They need advanced features like team branding and integrations with their existing HRIS. The SignRequest Business plan would accommodate this. With 10 users at $12 per user/month (billed annually), the cost would be 10 users * $12/user/month = $120 per month, or $1,440 annually.

  4. Large Enterprise with Custom Requirements:
    A financial institution with hundreds of employees needs a highly secure, compliant e-signature solution with single sign-on (SSO), extensive audit capabilities, and integration into proprietary systems. They would opt for the SignRequest Enterprise plan. Pricing for this tier is custom and negotiated directly with SignRequest, typically involving a base fee plus per-user or volume-based pricing, depending on the agreed-upon terms and specific feature requirements.

These examples illustrate how the per-user pricing model scales with team size and how feature requirements dictate the choice of plan. The annual billing option consistently offers a reduced per-month cost compared to monthly billing.

How the pricing compares

SignRequest's pricing structure is generally competitive within the e-signature market, particularly for small to medium-sized businesses and developers seeking API integration. When comparing SignRequest to alternatives like DocuSign, Adobe Acrobat Sign, and PandaDoc, several factors come into play:

  • DocuSign: Often considered a market leader, DocuSign typically offers a broader range of enterprise-grade features and integrations. However, its pricing can be higher, especially for advanced plans or when requiring a high volume of envelopes/documents. DocuSign's pricing also starts with a personal plan around $10-15/month for basic features, scaling up significantly for business and enterprise tiers (DocuSign Pricing Overview). SignRequest's $7/user/month Professional plan may offer a more budget-friendly entry point for similar core functionality.

  • Adobe Acrobat Sign: Adobe Acrobat Sign (formerly EchoSign) is integrated within the Adobe ecosystem and often bundled with other Adobe Creative Cloud or Document Cloud subscriptions. Standalone plans typically start in a similar range to DocuSign for basic individual use, with business plans escalating based on features and user count. Adobe's offerings are strong for organizations already invested in Adobe products. SignRequest provides a dedicated e-signature solution that might be more straightforward for those not requiring the broader Adobe suite.

  • PandaDoc: PandaDoc differentiates itself by focusing on document generation, proposals, and contracts in addition to e-signatures. Its pricing model often starts at a higher point than SignRequest for core e-signature capabilities, with plans typically beginning around $19-29 per user/month, emphasizing its broader document workflow features (PandaDoc Pricing Page). For users primarily needing e-signature functionality without the extensive document creation tools, SignRequest can present a more cost-effective option.

SignRequest's per-user, unlimited document model in paid tiers contrasts with some competitors that might charge per envelope or transaction after a certain threshold. This can make budgeting more predictable for high-volume users. Its API access included in all paid plans at a consistent per-user rate is also a competitive advantage for developers, as some platforms may have separate API pricing tiers or usage-based fees. The availability of a clear, functional free tier also positions SignRequest as accessible for individuals and very small operations to evaluate the service before committing to a paid plan.